The project team at Fargo Systems have a wealth of experience in the area of Change Management, and understand perfectly the challenges and pitfalls to avoid when implementing new systems or working procedures. We offer guidance in this area as standard whenever you chose to implement one of our solutions and we will work alongside you to ensure that the transition from old systems to new will be as painless and as quick as can realistically be achieved.
We fully understand the views of users when it comes to learning new methods, particularly when it comes to learning new IT skills in order to cope with the new systems. Many users in the shipping and transport industries have still not had experience of using a mouse, although this is now changing slowly. We will work alongside you and advise on how best to get your users up to speed with the new ways of doing things in such a way as to avoid resentment and an unwillingness to learn on their part. In shipping, in particular, the workforce is relatively old in comparison with other industries. Your employees will tend to be long-standing loyal team members and despite their value to the company, they can nevertheless be a difficult hurdle to overcome when it comes to implementing new methods. These people will have been used to doing certain things in a given manner for many years. New IT systems allow us to overhaul our existing work-processes, and for example allow us to rethink our strategy in terms of paper archives, something for which the shipping industry in notorious. Your employees need to be treated carefully, and they should be made to feel part of the decision-making process from an early stage. Many other ways can be explored of priming them for a new systems installation and we would be happy to discuss these further with you once you have started to have a look at our solutions.
We are also available, on a consultancy basis, to take a look at your business processes, the flows of data between yourselves and your customers and suppliers, and propose changes that would streamline your systems. Contact us here by email or give us a call now.